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Web Socket Error-Clientless RDP Access

Issue: Here in this article we will troubleshoot the issue when users are accessing through clientless RDP they were getting “web socket error” as shown below. Resolution: Ensure you have configured clientless RDP access correctly. You can refer to the following article for the same: If you have configured all settings correctly, the issue might be solved by one of […]

AD SSO live users are disconnecting from sophos XG

Issue: AD SSO live users are regularly loosing the authentication of its live users. Resolution-1: First ensure you have integrated and configured active directory set up correctly. You can use the following article for the same: If configuration is correct and still facing the issue, disable “HTTP challenge redirect on intranet zone” under services tab under authentication as shown below […]

How to view web reporting for users in sophos XG

Overview: In this article we will describe how to configure web reporting for users. Prerequisites: Ensure sophos firewall should be able to identify users. For example configure active directory, STAS, captive portal authentication etc. Log traffic option should be enabled in the firewall rule to generate reports. 3. We need to enable the concerned web policy in firewall rule as […]

How to publish Webserver with PEM Certificate on UTM

Issue: Here in this article we will troubleshoot this issue “How to publish Webserver with PEM Certificate on UTM SG” Resolution: UTM does not accept certificates in PEM format, you need to convert them to PKCS#12.   Your certificate issuer can probably issue the certificate in a different format, or you can covert it yourself. I will explain how to convert […]