Unauthenticated Users Dropped In STAS: Issue: User is using STAS to authenticate users with XG firewall. User created plain firewall rule on top without ticking "Match known users" tab ...
Continue readingLive users disappearing after some time sophos XG
Issue: I have Live Users registered both through Heartbeat and STAS. Those PCs with Heartbeat (Sophos Endpoint Intercept-X) are excluded from STAS so the two mechanisms don't clash. I am finding that although the users ...
Continue readingAD SSO live users are disconnecting from sophos XG
Issue: AD SSO live users are regularly loosing the authentication of its live users. Resolution-1: First ensure you have integrated and configured active directory set up correctly. You can ...
Continue readingHow to integrate active directory with sophos XG
Overview: Here in this article we will discuss how to integrate active directory with sophos XG firewall. Process: First we need to login to sophos XG firewall GUI and ...
Continue readingHow to SSH to the sophos XG firewall using putty
Overview: Here in this article we will discuss how to connect to SSH of the firewall using putty utility. Process: First you need to enable SSH in specific zone ...
Continue readingCAA is not authenticating when configuring firewall as explicit proxy
Issue: If sophos XG firewall configured as explicit proxy unable to authenticate with CAA. Here is the sample network diagram Sample Network ...
Continue readingHow to configure CAA in sophos XG firewall
Overview: The Client Authentication Agent (CAA) is a lightweight agent for the sole purpose of authenticating users with the XG Firewall. Here in this article we will describe process to install client authentication agent to ...
Continue readingLive users list in STAS not synchronized with XG firewall
Issue: Some users in STAS live users tab not showing up in sophos XG current activities >> live users tab Live users Troubleshooting:
Continue readingSophos Xg: How to view live users in STAS
Overview: Here in this article we will learn how to view live users in STAS client. Process: Here is the working process of STAS in sophos XG
Continue readingSophos XG: Active directory group membership working process
Here in this article we will learn group membership working methodology when user authenticate with the firewall. Before going through this article, please look into this article and understand how to imports the groups from ...
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