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Inactive clientless users still showing in live users page

Issue:

User printer turned off since last two days still he was able to see printer account in live users page of sophos XG.

Resolution:

Clientless users are the users who can bypass the client login to access the Internet and are managed by the device itself. A clientless user can be found on the Live User page because, a client-less user is always connected and will be configured for devices which cannot authenticate on the network and requires to be live all the time, for eg: printers, VoIP box.

If you want to disconnect client less users, click on current activities live users tab change the status of user from active to inactive, then user will be disconnected.