Avaya IP Office Platform Configuration and Maintenance practice questions
Which two statements describe what is required to set up a Small Community Network (SCN) consisting of four IP500v2 control units? (Choose two.)
A. The extension, user, and group numbering on each system must be unique.
B. The user and group names on each system must be unique.
C. Combo Cards are required in all systems.
D. The underlying network must be configured as a flat layer 2 subnet.
E. The total number of users within the Small Community Network must not exceed 250.
In an SCN network with Distributed Voicemail, which two are required? (Choose two.)
A. Port 80 supported
B. Preferred Edition Licenses on all Voicemail Pro servers
C. IIS installed on all Voicemail Pro servers
D. SMTP unblocked between Voicemail Servers
E. Local Host file
Before attempting to connect an IP Office to a one-X® Portal server, what must be checked?
A. User Rights
B. Hunt Group Settings
C. Security Settings
D. Time Profiles
When calls come into the customer’s system, if the telephone number of the caller is in the customer’s records, the customer wants those calls to be routed to a specific user. Which voicemail action type is needed to configure this?
A. Database Action
B. Miscellaneous Action
C. Configuration Action
D. Condition Action
Which two email clients are supported for IP Office IMAP services? (Choose two.)
A. MS Outlook
B. Lotus Messages
C. Microsoft Office Communicator
D. Lotus Notes.
If ContactStore is not running on the same server as Voicemail Pro, a registry key must be set in the ContactStore server. What does the registry key do?
A. It stores the ContactStore License in the server running ContactStore.
B. It registers ContactStore with IP Office.
C. It tells ContactStore the location of the folder shared with Voicemail Pro.
D. It provides read/write access to browser users.
A law enforcement organization wants full-time automated authenticated recordings of speech from people calling an anonymous tip line. They include the “Tip Line” as a selection in their auto attendant. When setting up Avaya Contact Recorder to do this, which two steps are needed? (Choose two.)
A. Create a user for the Tip Line calls.
B. Configure a Tip Line folder in the Voicemail Pro drive.
C. Select the time profile for Recording.
D. Create a short code to start and stop recording.
E. Set the recording destination to VRLA.
Secure Digital (SD) card commands can be invoked from which two sources? (Choose two.)
A. One-X® Portal
B. IP Office Manager
C. System Status Application
D. VoiceMail Pro Client
E. One-X® Portal for IP Office
Which call flow type has a web interface to retrieve information left by the caller?
A. Auto Attendant
B. Avaya Contact Recorder
C. Looped Announcement
E. Voicemail Collect
When implementing a fully integrated multi-site network using only IP500 control units, which license is required to be on all sites?
A. Preferred Edition – Messaging
B. IP500 Voice Networking Channels
C. IP500 IP Office Multi-Site Network
D. Advanced Small Community Networking
A company with 500 users has a single IP Office Server Edition providing telephony, presence and Instant Messaging, UMS, Conferencing, and Mobility support. They are buying a remote company with 400 users. They want to support all the IP Office features for everyone. To maintain Avaya support, what must be added to their server Edition?
A. Application Server
B. Advanced Editionv C. IP Office 500V2
D. VCM licenses
Which outcome can be prevented with a correctly configured multi-site SCN solution?
A. Compromised ACD routes
B. Oversubscribed VMPro ports
C. Oversubscribed VoiceMail storage
D. tromboned calls
What does “IMAP support” mean in the IP Office UMS service?
A. A user can see/listen to voicemail messages via Web browser.
B. A user can receive voicemail messages only using MS Outlook.
C. All messages are forwarded to a user e-mail account and deleted on their telephone.
D. A user can receive voicemail messages to their Outlook, Outlook Express and/or Lotus Notes programs running on their PC.
E. A new message is sent to a user e-mail account. The user can listen to it by dialing their telephone number.
Which statement about the Linux OS for IP Office is true?
A. All initial IP Office system configurations must be completed via the Linux command line.
B. The Linux OS must be installed prior to beginning the IP Office Server Edition installation.
C. The IP Office for Linux software is provided as a single DVD orderable from Avaya, or downloaded to a USB Stick.
D. The base operating system installed is DOS.
A customer has UMS enabled on their VoiceMail Pro server. They want to use Microsoft Outlook to retrieve voicemail messages, and are not using Microsoft Exchange as the message store. Which protocol must be configured in Microsoft Outlook to access their messages?