Avaya IP Office Platform Configuration and Maintenance practice questions
A user at a remote IP Office site calls in to discuss a voicemail issue. You launch the Manager program to see your multi-site IP Office network, but only your local IP Office appears. What is causing this problem?
A. The Unit/Broadcast address is 255.255.255.255.
B. No SCN users are available.
C. The remotes are doing a reboot.
D. Your login is not correct.
A customer is reporting that since they last rebooted the IP Office, some of their users are not receiving calls as they did before. Which two tools can you use to check who last made any changes to the system? (Choose two.)
D. System Status Application
What is used to send out alarm notifications to you?
A. System Monitor
If ISDN/PRI calls are getting dropped, which tool should be used to troubleshoot the issue?
A. SSA Snapshot
B. Debug View with default filters
C. Debug Manager on DTE port
D. System Monitor with ISDN L3 filter options enabled.
There are two applications where System Alarms can be viewed, but only one of the Applications has the ability to create notification of an alarm via email. Which application has the ability to create notification of an alarm via email?
A. Manager Application
B. Monitor Application
C. System Status Application
D. Web Manager Application
The IP Office can monitor the QoS between Avaya IP Phones and from IP Phone to IP Office. Which two actions must you complete to see QoS results? (Choose two.)
A. Enable Metric” must be selected in the Line form.
B. “Enable RTCP Monitoring” must be checked.
C. Use DebugView to see latency, jitter and delay.
D. Trace lines or extensions in SSA.
E. Enable force authentication on IP telephones.
Which Application is used to upgrade IP Office Server Edition?
B. Web Manager
C. System Status
D. Linux command line
Which method can be used to upgrade the voice prompts on the Embedded Voicemail?
A. Embedded File Management in the Manager Application
B. External File Management in the System Status Application
C. Voice Wizard in the Manager Application
D. Embedded Monitoring Management
When using the System Status Application to troubleshoot an issue, which two are used for collecting data? (Choose two.)
A. Development Tracing
B. Resource View
C. Continuous Log
D. Selective View
E. Snapshot Only
The modems in fax machines have trouble with VoIP. Which protocol is used to overcome this problem.
A. RTP Relay
D. RFC 7832
A customer tells you that the IP Office VoIP system has too much lag time between the speaker and the listener. Which two statements describe what you should do to determine the cause of the delay? (Choose two.)
A. Use Wireshark.
B. Use debug view.
C. Enable RTCP monitoring.
D. Examine the IP Telephone VoIP settings.
E. Use SSA.
A user is testing a mobile telephone in a new deployment of Avaya Communicator. Calls can be made, but the Presence and Instant Messaging features do not work. Which statement describes why the user cannot make the new features work?
A. The user does not have the correct profile configured.
B. The new Codecs are not supported.
C. The user is not configured as an agent.
D. The IP Office is only an Essential Edition.
You have just plugged in a new IP500 V2, and you look at its Dashboard display to see the new device. No telephones are plugged into the unit. Why are two ports in one of the modules green?
A. There is a Combo Card in the chassis.
B. The operating system is up, and someone is administering the system.
C. The device has power and passes self-test.
D. LAN1 and LAN2 are disconnected.
On an IP 500 control unit that has 12 DS30 modules configured, what is the maximum number ISDN/PRI trunks that can be configured?
Which two are required for IP Office to support a SIP IP hard telephone? (Choose two.)
A. user profiles set to Virtual
B. advanced System license
C. endpoint license
D. user profile set to Teleworker
E. user and SIP extension in IP Office