You are a sales professional for an insurance company. You have been working with a potential customer who was identified in Microsoft Dynamics 365 as an Opportunity. That customer has just signed a coverage agreement. How should you now modify the status of the designated Opportunity record?

A. close the opportunity as Lost
B. delete the opportunity record, and create a customer record
C. close the opportunity as Won

D. delete the opportunity record, and create a contact record

Show answer: / [Hide]

Option C

  Discussion forum