You are working in a Microsoft Dynamics 365 for Retail environment and are troubleshooting a scanner that is not able to scan a bar code on an item. You review the event logs on the Retail Server and find several recent events in which the AppSessionId is a non-empty GUID and the UserSessionId contains an empty GUID. What is the main cause of the events in the event log?

A. The scanner does not have power.
B. The scanner is in offline mode.
C. The scanner has not been signed into by a user.
D. The scanner cannot make a call to the retail server.

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