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sophos connect client downloading in txt file

Issue:

When user downloading sophos connect client from user portal, it is resulting in text file

user portal sophos connect link
sophos connect client

Resolution:

This is a known issue.

Sophos XG firewall team were able to identify the issue and working on the fix.

It could be implemented in XG v18 Mr6

Workaround:

you can share the Client with users if you download it from the XG it self.

Configure >> VPN >> IPSec (Remote Access) >> Download Client

Please look into the below screenshot

sophos connect client
sophos connect client